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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.
Parts folks were very patient and helpful!
This is my third time ordering parts online from Butler Lexus of South Atlanta. I love the discount in ordering the parts myself, and I appreciate the courteous customer service when I call with questions.
will pick 6-7-2024 at 4 pm
Once Tommy told me how to correctly process payment it worked great. However, the system was unable to verify the VIN.
Tommy is always easy to deal with! A+
Good.
Please don't forget to apply my Complimentary Ground Shipping, Order Number 12056637. This is a great plus for your Online Services. The only compliant I had from past orders was the high cost for shipping, most of your savings was taken away by shipping cost. THANKS GREAT
Your ordering system is stellar!
Tony in Parts was and is always extremely patient and helpful! Thank you!
Thanks for being there!
I have always had a good experience with this dealer, parts diagrams are great, fast shipping is a bonus.
Great parts diagram. Helpful in making sure that one is ordering the correct parts.
Good and fast.
Simple and easy process in ordering parts online. I don't particularly like using PayPal, but checked out as a guest, therefore didn't have to create a PayPal account.
n/a
Thank you Tommy Langston for your help on this order.
Free shipping code "SHIPLEXUS" does not work
Website easy to navigate. Parts are really easy to find and identifyl. Price is super competitive! Have purchased from Butler Lexus before....buy with conficence!
The homepage suggested free shipping with 'SHIPLEXUS' code. But there was still a charge for shipping. Also, although the website was easy to navigate there were 2 options for some parts even though I specified the VIN# and so I had to do some searching on the internet to select the 'best' part in the end.
Both service guys and parts guy was very helpful in getting my part ordered. Thank you for making the complicated order process easier for me. LF
Thank you
I thought it was great!
Great As Always
Online order submission good so far...
Both Lewis and Tommy where very nice and helpful. I really appreciate it as it is a stressful time of the year and they were very considerate.
Smooth transaction. Easy to use site. Free shipping with ShipLexus code on orders over $100. Thanks!
Thanks
SHIPLEXUS - free shipping coupon didn't work but talked to Tommy and he agreed to refund the shipping charges. It's always great to talk to Tommy.
The pricing and the ease of use was a great experience. The code for free shipping at checkout did not work,”ShipLexus.”
Good
AWESOME SERVICE AND PRICES. THANK YOU MR. TOMMY
The website had some issue as I was unable to applied the free shipping code provided by the website to my order and therefore I order in store pickup.
Thanks for pre-ordering the part
Fast and easy to use website, you also ship to Hawaii, my new favorite! Nick from Big Island
Ordering everything was super easy. Doing the local pick up option saved me hundreds of dollars during this pandemic, I really appreciate it. Hopefully all the parts work out and I can pick them up soon.
The discount code for free shipping did not work, I tried it twice.
Easy check out so far so good. Thanks
Why didn’t the complimentary shipping work?
My ship lexus code did not work for free shipping can you look into this. If not I may return. Thankyou
The website has a lot of improvements since I use it last time. The VIN is great functionality for fitment and the shopping cart shows items with the car model which is great since I have only Lexus cars. Thank you and I know improvements is in mind.
Brian Chapman and Tommie Langston were very knowledgeable and specific in meeting my needs and expectations. Thank you for making this experience as enjoyable as it could be for these circumstances.
The improvements to the web site look very good. However, the enlargement for the diagrams did not work in the case of the rear window washer nozzle I just purchased.
I am unable to overstate the value of having the Parts Diagrams available for such an old car like mine. (1993) This is the best tool ever. I'm looking forward to future transactions. Thank you!
Name of person receiving the shipment is ED EATON, my brother in law if you can change the name
THANKS FOR YOUR HELP. I ALWAYS USE BUTLER LEXUS.
The website is improving significantly, still some glitches, but I notice constant progress. Thank you for the hard work, a happy customer. Tommy is an excellent customer representative. He shows me dedication and commitment whenever I call. Thanks
Found just what we needed with discounts!
Joshua was very helpful and worked with me to ensure my order was accurate. He even took a picture of the rim and text it to me!
Please send asap best regards
Easy ordering with verification with VIN number
Easy checkout.
Website was easy to use.
great price but the website navigation to look for parts is not user friendly. Website navigation is the only reason for not giving 5 stars.
Very helpful & courteous. Thanks Tommy
I always trust you guys for parts and service. Tommy is great.
Nice website to order from.
awesome
good service and shipping quickly
I'm in Tennessee ordering online, and Tommy was really helpful with walking me through the process. I appreciate the helpful and very polite customer service he offered.
I'm a returning customer. Always a great service and very easy to shop parts.
The web service -- both "full" and Android web versions -- keep getting better.
Thanks for the help!
I am the owner of three Lexus vehicles, and I am very excited about the updates to the service UI. I encountered a few system errors where the figures would not enlarge, but I was about to look for my parts. I am also happy that I can use different payments methods at the checkout. Thank you for the website improvements.
I like your email item list, where I could save and return to the items I picked without having to pick them over again. Great Thanks.